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My younger daughter lives in Portland OR and still banks at Metrum through the shared ‘branch’ services. In part that’s because it makes it easier for us to lend her money when needed, but it’s also because she knows that Metrum will always help her with her financial needs — even when she’s halfway across the country.
I have been with Metrum for a long time and have always been able to work with the same people. It’s just a luxury to know the people that handle something as important as your money.
Metrum employees have always helped above and beyond and I have had several interesting occasions to need it!