Metrum Credit Union’s E-Statements program provides a more timely and secure delivery of important account information. When statements are generated on your account, you will receive an email from firstname.lastname@example.org notifying you of the document ready to be viewed in your online account. E-Statements include your monthly/quarterly periodic statement, and VISA Credit Card statements. All… Read more »
Paper Statements get mailed out around the 5th business day of the month. To receive your statement copy sooner, enroll with eStatements. Monthly statements will be issued to accounts with an active checking and to accounts that have an Electronic Fund Transfer (ACH). A quarterly statement will be issued otherwise.
Ordering a debit card for the first time: If you have an existing checking account and are ordering a debit card for the first time, contact the Credit Union for assistance. If you don’t have a checking account opened, contact the Credit Union or visit the branch to see how you can qualify for one… Read more »
How to put a stop on an ACH transaction We can only put a stop payment an ACH that has cleared your account in the past or if it’s pending to clear on your account Call member service or stop by the branch to fill out the Stop Payment form Pay a Stop Payment fee… Read more »
Need to place a stop payment on a check? Use the It’sMe247 Online Banking (desktop or mobile) or call a Teller to request a form to complete. When online, select the My Accounts tab then, Check Stop Payment. Enter in the details requested and select Stop the payment. A stop payment fee may apply. See… Read more »
Member can order checks online or contact a Teller for more ordering details. Order Checks Online Pricing on checks vary depending on the type and quantity of checks being ordered.
Tax Form 1099-INT will only be issued if $10.00 or more has been paid in dividends and interest. The 1099-INT is delivered with the year-end account statements. No separate mailing is completed, unless your membership has been closed prior to October 1. View and Obtain a copy of your Statement via It’s Me 247: Login… Read more »
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Check cashing is free to active members. Members with no services/no activity and have under $100 in account balances will be assessed a fee as written in the Fee Schedule. A fee will be assessed for non-members cashing a MCCU check. See Fee Schedule for details.
A return deposit item is when a deposit (or payment) made by check is returned back to us. It is then the Credit Unions discretion to either resubmit the check for clearing or to pull the funds from the account. A fee may be assessed for a return deposit item and can be found in… Read more »