How to stop a debit or credit card transaction Unfortunately, we cannot put a stop on a card transaction if it’s already pending. Debit card transactions will be paid as long as there is sufficient funds available in your checking account at the time the authorization is requested If this is an unauthorized transaction, contact… Read more »
A Personal Identification Number (PIN) is issued when a new card is ordered. PIN’s are automatically generated, therefore MCCU does not have the ability to access your PIN or change it. If you have misplaced or forgotten your PIN, contact the CU and we can assist you with ordering a copy. You would receive your… Read more »
To activate your Credit Card: Call 1-800-466-0040 If you are a co signer on the loan, you would need the last four of the primary member’s SSN to activate your card
Replace your Debit or Credit Card: Login into your It’sME247 online banking account and request your replacement online, under Info Center. In person: Fill out the Plastic Card Maintenance form. Over the phone: Provide us with the reason why you’re requesting for a new card. Verify that the recent transactions that cleared your account are… Read more »
Be sure to notify the CU first to avoid possible service interruptions when using your Debit or Credit Card. Domestic Travel Notices are no longer required. Be sure to use the MetrumCU Mobile App to control your cards while traveling.